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Terms of Service

Effective Date: April 23, 2026  ·  Last Updated: April 23, 2026

Welcome to SellSide. These Terms of Service ("Terms") are a legal agreement between you and SThree Holdings LLC, a Connecticut limited liability company doing business as SellSide ("SellSide," "we," "us," or "our"). These Terms govern your access to and use of the SellSide platform available at sellsideapp.com and any related services, tools, features, or content we provide (collectively, the "Platform" or "Services").

By creating an account, subscribing, or otherwise accessing the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. Acceptance of Terms

By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.

If you do not agree to these Terms, you must not access or use the Platform.

2. Eligibility

To use the Platform, you must:

  1. Be at least 18 years old.
  2. Have the legal capacity to enter into a binding contract.
  3. Be a real estate professional — an agent, broker, investor, wholesaler, or otherwise engaged in the real estate industry — and where a license is legally required for the activities you perform, you must hold that license in good standing in the applicable jurisdiction.
  4. Not be barred from receiving the Services under the laws of the United States or any other applicable jurisdiction.

The Platform is a business-to-business (B2B) service. It is not intended for, and may not be used by, consumers or homeowners seeking services for personal, family, or household purposes.

We may refuse service, close accounts, or cancel subscriptions at our discretion, including if we believe you do not meet these eligibility requirements.

3. Account Registration and Security

To access most features, you must create an account. You agree to:

  1. Provide accurate, current, and complete information during registration and keep it updated.
  2. Maintain the confidentiality of your login credentials.
  3. Be solely responsible for all activity that occurs under your account.
  4. Notify us immediately at info@sellsideapp.com if you suspect unauthorized access or any other security breach involving your account.

You may not share your account with others, create accounts using false information, or transfer your account to another person without our written consent. We are not liable for any loss or damage resulting from your failure to keep your credentials secure.

4. Subscription, Billing, and Refunds

4.1 Subscription Plans

Access to the Platform is provided on a subscription basis. We offer monthly and annual plans, details of which are presented at the point of purchase. Subscriptions are billed and managed through our third-party payment processor, Whop. By subscribing, you also agree to Whop's applicable terms.

4.2 Auto-Renewal

Your subscription will automatically renew at the end of each billing cycle (monthly or annual, as applicable) at the then-current rate, using the payment method on file, unless you cancel before the renewal date. By subscribing, you authorize us and Whop to charge your payment method on a recurring basis.

4.3 Cancellation

You may cancel your subscription at any time through your Whop account or by contacting us at info@sellsideapp.com. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of that period.

4.4 Refund Policy

We offer a 7-day refund window from the date of your initial subscription purchase. Refund requests submitted within that window will be evaluated and, if granted, refunded to your original payment method. After 7 days, all payments are non-refundable, including unused portions of a subscription term and charges for annual plans. Downgrading or canceling mid-cycle does not entitle you to a partial refund.

4.5 Price Changes

We may change subscription prices at any time. If we change the price of a plan you are subscribed to, we will provide reasonable advance notice before your next renewal. Continued use after the price change takes effect constitutes acceptance of the new price.

4.6 Taxes

Prices do not include applicable taxes unless stated. You are responsible for any sales, use, VAT, or similar taxes that apply to your subscription.

5. Acceptable Use

You agree to use the Platform only for its intended business purpose. You will not:

  1. Scrape, crawl, harvest, or otherwise systematically extract data from the Platform, whether manually or via bots, scripts, or automated tools.
  2. Resell, sublicense, redistribute, or make the Platform or any data obtained through it available to third parties who are not authorized users under your account.
  3. Reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying algorithms of the Platform, except to the extent this restriction is prohibited by applicable law.
  4. Copy, modify, or create derivative works of the Platform.
  5. Circumvent, disable, or interfere with security, authentication, or access-control features.
  6. Use the Platform to build a competing product, service, or dataset.
  7. Upload or transmit malware, viruses, or any code designed to disrupt, damage, or gain unauthorized access to the Platform or any system.
  8. Use the Platform for any unlawful purpose, or to violate any applicable law, regulation, or the rights of any third party (including real estate licensing laws, fair housing laws, consumer protection laws, and privacy laws).
  9. Misrepresent your identity, affiliation, or licensing status.
  10. Interfere with or burden the Platform's infrastructure, including through denial-of-service attacks or excessive automated requests.

We may suspend or terminate your access immediately for any violation of this section.

6. Third-Party Data and Services

The Platform integrates with and displays data from third-party providers, including RentCast, BatchData, and others we may add or change from time to time. You acknowledge and agree that:

  1. Third-party data is provided "as-is" and "as available", without warranty of any kind.
  2. We do not guarantee the accuracy, completeness, timeliness, or reliability of any third-party data, including property details, comparable sales, ownership records, valuations, or market data.
  3. We are not responsible for errors, omissions, outages, or changes in third-party data or services.
  4. Your use of third-party data may be subject to the applicable third-party provider's terms and restrictions, and you agree to comply with them.
  5. We may modify, suspend, or replace third-party integrations at any time without notice.

You are responsible for independently verifying any third-party data before relying on it for any business, legal, or financial decision.

7. AI-Generated Content Disclaimer

The Platform includes AI-powered features, including but not limited to Comparable Analysis (CAM), Property Profile, Repair Cost Estimator, and other analytical tools ("AI Features"). You expressly acknowledge and agree that:

  1. AI-generated valuations, comparable analyses, repair cost estimates, condition assessments, and any other output from the AI Features are informational only.
  2. AI Features are NOT appraisals. They are not prepared by a licensed appraiser, do not comply with the Uniform Standards of Professional Appraisal Practice (USPAP), and may not be used or represented as appraisals.
  3. AI Features do NOT constitute investment advice, financial advice, legal advice, tax advice, or real estate brokerage advice.
  4. AI Features are NOT a substitute for professional judgment, independent due diligence, physical inspection, licensed appraisal, legal counsel, or any other professional service.
  5. AI-generated output may contain errors, inaccuracies, or biases inherent to AI systems and the underlying data sources. Output may change over time as models and data update.
  6. You are solely responsible for any decision you make or action you take based on AI Features, and for verifying any output against reliable sources and qualified professionals before relying on it.

By using the AI Features, you release SellSide from any liability arising from your reliance on AI-generated output.

8. Intellectual Property

8.1 Our Platform

The Platform, including all software, code, designs, graphics, text, logos, trademarks, features, and content we provide (excluding User Content), is owned by SellSide or our licensors and is protected by United States and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for its intended business purpose and in accordance with these Terms. No other rights are granted by implication or otherwise.

8.2 Your Inputs

You retain ownership of the content, data, and materials you submit, upload, or input into the Platform ("User Content"), including property information, notes, images, and any analysis inputs.

8.3 License You Grant Us

By submitting User Content to the Platform, you grant SellSide a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, process, transmit, display, and use your User Content solely for the purpose of: (a) operating, providing, and improving the Platform; (b) providing the Services to you; (c) creating aggregated and de-identified data that does not identify you or any individual; and (d) complying with legal obligations. This license continues as long as we retain your User Content and, for aggregated and de-identified data, survives termination.

8.4 Feedback

If you submit suggestions, feedback, or ideas about the Platform, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.

9. User Content and Data

  1. You represent and warrant that you have all rights necessary to submit your User Content to the Platform and grant the license above.
  2. You are solely responsible for the legality, accuracy, and appropriateness of your User Content.
  3. You will not upload any User Content that infringes the rights of others, violates applicable law, or contains personal information you are not authorized to share.
  4. We may, but are not obligated to, review, monitor, or remove User Content that we believe violates these Terms.
  5. We perform routine backups but do not guarantee against loss, corruption, or deletion of User Content. You are responsible for maintaining independent backups of any data that is important to you.
  6. Our handling of personal information is governed by our Privacy Policy.

10. Disclaimers and Limitation of Liability

10.1 Disclaimers

The Platform and all services, data, and content provided through it are provided on an "as-is" and "as-available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, SellSide disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation. We do not warrant that the Platform will meet your requirements, that any data or AI output will be accurate or complete, or that defects will be corrected. Your use of the Platform is at your own risk.

10.2 Limitation of Liability

To the fullest extent permitted by law, in no event will SellSide, its affiliates, or any of their respective officers, directors, employees, or agents be liable to you for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business, lost opportunities, lost data, or diminution in value of any property or investment, arising out of or related to these Terms or your use of the Platform, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for all claims arising out of or related to these Terms or the Platform will not exceed the greater of (a) the total fees you actually paid to SellSide in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless SellSide, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  1. Your access to or use of the Platform.
  2. Your violation of these Terms.
  3. Your violation of any law, regulation, or third-party right, including any real estate licensing, fair housing, consumer protection, or privacy law.
  4. Your User Content.
  5. Any decision you make, action you take, or business you conduct based on data, analysis, or AI-generated output from the Platform.
  6. Any dispute between you and any third party, including your clients, counterparties, or other real estate professionals.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

12. Termination

12.1 Termination by You

You may stop using the Platform and cancel your subscription at any time as described in Section 4.

12.2 Termination by Us

We may suspend or terminate your account and access to the Platform at any time, with or without notice, for any reason, including if we believe you have violated these Terms, presented a risk to us or other users, or if required by law.

12.3 Effect of Termination

Upon termination:

  1. Your right to access the Platform ends immediately.
  2. We may delete your User Content, though we are not obligated to do so immediately.
  3. Any fees paid are non-refundable except as expressly provided in Section 4.4.
  4. Sections that by their nature should survive termination will survive, including Sections 5, 7, 8, 10, 11, 12.3, 14, and 15.

13. Modifications to Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and, for material changes, provide reasonable notice (for example, by email or an in-app notice) before the changes take effect. Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform.

We may also modify, suspend, or discontinue any part of the Platform at any time, with or without notice. We are not liable for any such modification, suspension, or discontinuation.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms and any dispute arising out of or related to them or the Platform are governed by the laws of the State of Connecticut, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Informal Resolution

Before filing any claim, you agree to try to resolve the dispute informally by contacting us at info@sellsideapp.com. We will try to resolve the dispute by contacting you within 60 days of receiving notice. If a dispute is not resolved within 60 days, either party may proceed to arbitration.

14.3 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform that is not resolved informally will be resolved by binding individual arbitration, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Connecticut, or remotely if both parties agree. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU AND SELLSIDE ARE EACH WAIVING THE RIGHT TO SUE IN COURT AND THE RIGHT TO A JURY TRIAL.

14.4 Class Action Waiver

YOU AND SELLSIDE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

14.5 Exceptions

Either party may bring an action in a court of competent jurisdiction for: (a) injunctive or equitable relief to protect intellectual property rights, (b) claims of unauthorized use, or (c) small claims that qualify for small-claims court.

14.6 Time Limit

Any claim arising out of or related to these Terms or the Platform must be brought within one (1) year after the cause of action arises, or it is permanently barred.

14.7 Venue for Court Actions

For any dispute not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Connecticut.

15. Contact Information

Questions about these Terms? Contact us:

SThree Holdings LLC (dba SellSide)
Email: info@sellsideapp.com
Website: sellsideapp.com

Miscellaneous

Entire Agreement. These Terms, together with any policies referenced here, are the entire agreement between you and SellSide regarding the Platform and supersede any prior agreements.

Severability. If any provision is held unenforceable, the remaining provisions will continue in full force.

No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and SellSide.

Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Electronic Communications. You consent to receive communications from us electronically, and agree that electronic notices, agreements, and records satisfy any legal requirement that such communications be in writing.